Wednesday, April 25, 2012

Menerima Tamu Check In

A : Receptionist B : Mr Chris Scott  A : Good morning. Welcome to Kimuni Hotel. May I help you? B : Good morning. I want to check in. A : Do you have a reservation/Have you got a reservation? B : Yes, under (the name of) Chris Scott. A : Please wait a moment. I will check it first. …………………………………………………………….. A : Yes Mr Scott. We have your reservation for one deluxe room. Check in today and check out on January 03, total 7(seven) nights. Is that correct (in order)? B : Yes, It’s correct. A : Could you fill in this registration form, please. ……………………………………………………………. B : Here you are. (returning the form to the receptionist). A : Thank you. How will you pay(settle) your bill? B : Can I pay by credit card? A : Sure/Certainly. We accept Amex, Visa, Master, BCA and JCB card. B : I will pay by Visa Card. A : Could I imprint your card, please/Could I take an imprint of your credit card, please? B : Sure. Here you are.  A : Thank you. ……………………………………………….. A : Here you are (returning the card to the guest). B : Mr Scott, your room number is 4425. Here is the room key. Our bell boy will escort you to the room. Enjoy your stay with us/Have a nice stay with us.