SOP of Servicing Departure Room
Objective - To know step by step process of servicing departure rooms. Materials required - HK trolley, bathroom cleaning kit, dusters. Procedure: In case departure is announced, rush and check the minibar for any consumption. Check for any lost and found. Ring the bell 3 times with an interval of 10 seconds announcing Housekeeping to check whether guest is still inside the room. Park the trolley properly . Put the door belt, switch on the master switch, draw out the curtains and update the section book. Keep the cleaning kit in the bathroom, flush water in WC, push the water back with the brush and apply cleaning agent uniformly on the surface leaving it to react. Keep one set of fresh bed sheet, duvet cover to check if there is any lost and found. Roll soiled linen into a small bundle and keep on the luggage rack. Remove all soiled bathroom linen and keep on the luggage rack. Collect all garbage a...